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THE AI SALES AGENT + STOREFRONT FOR FOOD BUSINESSES

Automate sales.
24/7 with OpSy.

Turn conversations into orders with your 24/7 WhatsApp AI agent and SMS agent. OpSy also sells on your branded storefront—helping shoppers choose, answering questions and guiding them towards checkout.

WhatsApp SMS Your storefront
Get started for free

$0/month software fees until $10,000 processed.
Then $199/month. See pricing & usage costs

Your brand Your customer relationships With or without Shopify
Cinematic illustration of freshly prepared food
THE BUSINESS BEHIND THE FOOD01 / PLATEOS
Made with care.
Run with clarity.
AI-generated brand film · Created with Higgsfield
YOUR 24/7 AI SALES TEAMWhatsApp. SMS. Your storefront.
BUILT FOR THE WAY YOU SELL FOOD

Meal prep

Tiffin services

Restaurants & cafés

Catering

YOUR 24/7 AI SALES AGENT

Conversations in.
Customers checking out.

Your customers ask before they buy. Let OpSy help them choose and take the next step—on WhatsApp, over SMS and right on your storefront.

Turn the next WhatsApp into an order.

OpSy helps customers find a plan, understand their options and work through the details. For supported purchases, it collects their choices and sends a secure payment link after confirmation.

  • Help shoppers choose from your catalogue
  • Keep product questions moving towards a purchase
  • Bring in your team when a person is needed
Explore OpSy

Enable customer AI and connect your channels. Optional modules, AI credits and messaging charges apply.

OpSy · WhatsAppYour AI sales agent
24/7

I want a vegetarian meal plan for next week.

OpSy

Happy to help. How many meals would you like, and which days do you need delivery?

THE PATH TO PURCHASE

Choose a plan → confirm delivery details → payment link

Your available plans and current prices

Illustrative sales conversation · Not a live chat or order

OPSY, AT THE CENTRE

A little less back-and-forth.
A lot more together.

Good software keeps information organised. OpSy helps your team put it to work, from a customer’s first question to the next delivery.

CUSTOMER CONVERSATIONS

Helpful answers. Human when it matters.

OpSy uses your products, policies and customer context to help with the next question. Your team gets the conversation and recent actions when it’s time to step in.

PlateOS / Customer support
OpSyConnected to your business
Ready

Can I talk to someone about my order?

Of course. I’ll pass this conversation and your recent order context to the team, so you don’t have to start again.

BUSINESS CONTEXT
Your catalogue
Company Brain
Human handoff

Illustrative product walkthrough · Not a live customer conversation

Grounded in your business context Permissions and approval controls Your team can take over

ONE PLATFORM. THE WHOLE PICTURE.

Beautiful out front.
Connected behind the scenes.

The tools your customers see. The operation your team runs. Built to work together.

YOUR STOREFRONT, WITH AN AI SALES AGENT

A beautiful website.
An active sales channel.

Make it yours in Design Studio. Sell meal plans, items and catering under your own brand, with OpSy helping shoppers find their next order. Your catalogue, pricing and checkout stay connected.

Explore your AI-powered storefront
yourbrand.comDesign Studio
YOUR KITCHENFresh food. Your way.
Food illustration in a sample storefront
GOOD FOOD. EVERY DAY.Your week, sorted.Explore meal plans
FEATURED COLLECTION
Weekly plan
Vegetarian plan
Family plan

Interactive illustration · Your actual products come from PlateOS

FROM ORDER TO DELIVERY

The right details.
Where your team needs them.

Bring orders, prep sheets, labels, routes and driver tracking into one operation. Spoke sync and notification controls help keep delivery updates coordinated.

One place to run the day.Your connected workspace
Kitchen prep

Meal items, custom orders & add-ons

Delivery operations

Routes, driver links & proof of delivery

Customer conversations

Shared inbox & human handoffs

Connected context. Less copying between tools.

AI sells.
Your team stays close.

Follow sales and support conversations in one inbox. Take over when it matters, with customer context and recent handoff briefs. WhatsApp, SMS, Instagram, Facebook and tickets, together.

OpSy + your customer service team

Sell your way.
Keep the relationship.

Meal plans, meal passes, individual items and catering. Branded checkout, connected-account payments and a self-service customer portal.

Your customers. Your operation.

A Company Brain.
Built around your business.

Give OpSy your policies, FAQs and business knowledge. Connect that context with your catalogue and operational data, so answers have somewhere to start.

Knowledge that works with your team

Want to see how it fits your business?

EXPLORE LIVE EXAMPLES

Different brands.
Connected experiences.

See the customer experience in action, from Shopify-connected shops to a native PlateOS storefront. These are live businesses, so explore without placing a test order.

TPFU Food

Homestyle meals, flexible portions and a connected customer portal.

tpfufood.com

BiteBox Meals

A distinct brand experience for meal goals, plans and everyday extras.

biteboxmeals.ca

Taste of Home by TPFU

Explore meal plans, the restaurant menu and catering in one storefront.

torontotiffins.plateos.io

START WHERE YOU ARE

Bring your business.
Build your next chapter.

You don’t need a stack of new integrations to get started. Use PlateOS on its own, or connect the tools you already rely on.

Get started for free
  1. 01

    Make yourself at home.

    Create your workspace, set up your store and add your products. Import existing information using supported formats.

  2. 02

    Bring your brand to life.

    Build your storefront, connect your domain and configure your customer experience.

  3. 03

    Get the whole team connected.

    Set up your kitchen, delivery and support workflows. Give OpSy your business context and choose who can approve changes.

ORDERHUB INTEGRATION

Delivery apps.
One order board.

Bring orders from connected Uber Eats, DoorDash, SkipTheDishes and Grubhub accounts into PlateOS, alongside your direct orders. Give your kitchen one place to keep up.

  • Track incoming orders and prep status
  • Publish menus to connected channels
  • Manage channel pricing from your workspace
Explore OrderHub

Optional paid module. Channel availability depends on your location and connected accounts. Delivery apps retain their own fees.

The PlateOS OrderHub board with channel-labelled tickets and preparation actions
Inside PlateOS: OrderHub order tickets. Cropped product capture with demonstration orders.

ROOM FOR YOUR NEXT CHAPTER

More than one brand.
More than one location.

Keep each storefront distinct while authorised teams work across configured stores in one PlateOS workspace.

Different brands.
A shared operation.

Run meal prep, restaurant and catering brands with their own catalogues and storefronts. Keep store context behind every order.

Explore multi-brand

Every location.
In the right view.

Move between stores, configure staff access and connect the channels each location needs. Keep responsibilities clear as you grow.

Explore multi-location

GO A LITTLE DEEPER

Find your workflow.

See what each part of PlateOS does, and how it connects to the rest.

All product guides
Meal prepCateringRestaurantsDelivery managementOrderHubQR code managementAI storefrontOpSy AI sales agent

THE OPERATOR’S NOTEBOOK

Good food needs
good operations.

Practical guides to customer retention, meal plans, catering and the work behind the food. Written for the people running the business.

A CLEAR PLACE TO START

Start free.
Grow on your terms.

Process your first $10,000 with $0 PlateOS software fees.

The $10,000 figure is a pricing milestone, not an earnings promise or revenue guarantee.

GET YOUR BUSINESS STARTED

Launch

$0/month

Until $10,000 in lifetime sales processed through PlateOS.

  • Your storefront, products and customers
  • Meal plans, meal passes and kitchen prep
  • OpSy operations workspace
Get started for free

WHEN YOU REACH THE MILESTONE

Business

$199/month

PlateOS Business is $199 per month after $10,000 in lifetime sales processed through PlateOS.

  • Continue with your connected platform
  • Keep your storefront and customer experience
  • Add operational modules as you need them

Direct PlateOS storefront orders: 0% PlateOS commission. Standard Stripe card-processing fees apply.

Connected delivery apps retain their own fees. Optional modules and AI usage are separate.

GOOD QUESTIONS

Let’s make
it clear.

Have a workflow we haven’t covered?

What is PlateOS, in plain English?

PlateOS connects your branded storefront, AI sales conversations, orders, customers, kitchen prep and deliveries. OpSy helps customers choose and buy through WhatsApp, SMS and your website, while your team runs the operation in the same platform.

Can OpSy help sell, as well as answer questions?

Yes. OpSy helps customers explore your catalogue, understand products and prices, and move towards a purchase. WhatsApp and SMS support guided purchases and renewals with secure payment links after confirmation. On your website, OpSy helps visitors choose what to buy through your storefront. Your team can take over when needed.

Can the AI sales agent work outside our opening hours?

Yes. Once customer AI is enabled and your channels are connected, OpSy can handle incoming WhatsApp, SMS and website enquiries 24/7. Your availability, delivery rules and checkout still determine what customers can buy. AI credits, messaging charges and optional module costs apply.

What does “get started for free” include?

PlateOS Launch has a $0 monthly software fee until $10,000 in lifetime sales processed through PlateOS. Then you move to PlateOS Business at $199 per month. Standard Stripe card-processing fees apply. Optional operational modules and AI credits are priced separately. The $10,000 figure is a pricing milestone, not an earnings promise.

Can I use my own website and domain?

You can create a branded storefront in Design Studio, edit sections on the canvas and connect a custom domain. You can also import a website package in the supported PlateOS format. Existing Shopify or other sites need conversion into that format; arbitrary theme code is not a one-click import.

Do I need Shopify?

No. PlateOS has its own storefront and checkout. If you already use Shopify, you can connect it for the supported order, product and customer workflows. We can walk through your existing setup in a demo.

Can my team take over a customer conversation?

Yes. The shared inbox brings customer conversations together, with recent context and handoff briefs to help your team pick up where OpSy left off. Your staff can pause AI replies and respond directly.

Does PlateOS charge commission?

Direct PlateOS storefront orders have 0% PlateOS commission; standard Stripe card-processing fees apply. Optional modules and AI usage are priced separately. Connected delivery apps retain their own fees.

YOUR NEXT CHAPTER STARTS HERE

Let’s make your
business flow.

See how OpSy and PlateOS can connect the parts of your operation that take the most attention.

A walkthrough for your business Your questions, answered A clear path to getting started
Or get started for free

SCHEDULE A DEMO

Meet your new workspace.

A conversation about your business. No obligation.

A LITTLE SOMETHING FOR TODAY

Useful before you sign up.

Get started for free
PlateOS · the operating system for food businesses